TESLA MODEL X 2019 Owner's Manual 

10Maximum permissible in

Roadside Assistance
Contacting Tesla Roadside Assistance
Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year, for the duration of
your warranty period.
When contacting Tesla Roadside Assistance, please provide:

Country-specific Phone Numbers
Note: The phone number is also available by touching the Tesla "T" at the top center of the
touchscreen.CountryPhone NumberAndorraToll: +31 13 799 9501AustriaLocal: 07208 80470BelgiumLocal: 03 808 17 82BulgariaLocal: 024 925 455CroatiaLocal: 017 776 417CyprusLocal: 022 030915Czech RepublicLocal: 0228 882 612DenmarkLocal: 898 869 84EstoniaLocal: 0880 3141FinlandLocal: 075 3263818FranceLocal: 09 70 73 08 50GermanyLocal: 08921 093303GibraltarToll: +31 13 799 9513GreeceLocal: 02111 984867HungaryLocal: 01 700 8549IcelandToll: +31 13 799 9516IrelandLocal: 01 513 4727ItalyLocal: 069 480 1252JordanLocal: 06 5803144LatviaLocal: 066 088 114LiechtensteinToll: +31 13 799 9520LithuaniaLocal: 067 859 774LuxembourgLocal: 27 86 14 16MaltaLocal: 02778 1126MonacoToll: +31 13 799 9524NetherlandsLocal: 013 799 9525NorwayLocal: 23 96 02 85PolandToll: 022 307 26 45PortugalLocal: 30 880 5628RomaniaLocal: 0316 301 257
Contacting Tesla Roadside Assistance
202Model X Owner

CountryPhone NumberSan MarinoToll: +31 13 799 9531SlovakiaLocal: 023 300 26 43SloveniaLocal: 08 288 00 33SpainLocal: 911 98 26 24SwedenLocal: 0775 88 80 36SwitzerlandLocal: 061 855 30 21UKLocal: 0162 845 0660United Arab EmiratesLocal: 045217699
Contacting Tesla Roadside Assistance
Roadside Assistance203

Instructions for Transporters
DO NOT TRANSPORT WITH
WHEELS ON THE GROUND
The front motor in Model X generates power
when the wheels spin. Always transport Model X with all four tires off the ground.
Ensure that the tires are unable to spin at any
time during transport.
Warning: NEVER TRANSPORT YOUR
VEHICLE WITH THE TIRES IN A
POSITION WHERE THEY CAN SPIN. DOING SO CAN LEAD TO SIGNIFICANT
DAMAGE AND OVERHEATING. IN RARE CASES EXTREME OVERHEATING MAY
CAUSE THE SURROUNDING
COMPONENTS TO IGNITE.
Do not transport Model X using any method
that is not specified by Tesla. Adhere to the
instructions provided in the following sections
and observe all warnings and cautions provided. Damage caused by impropertransporting of your vehicle is not covered by
the warranty.
Approved Methods for Transporting Note: The tires are allowed to rotate slowly
(under 5 km/h) and for a very short distance
(less than 10 meters) only when Transport
Mode is enabled (see Activate Transport Mode
on page 205) while the vehicle is being
winched onto a

Disable the Self-Leveling AirSuspension System
If Model X is equipped with the air suspension
system, it automatically self-levels, even when
power is off. To prevent damage, you must
activate Jack Mode to disable self-leveling:
1. Touch Controls > Suspension on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.When Jack Mode is active, Model X
displays this red indicator light on
the instrument panel, along with a
message telling you that active
suspension is disabled.
Note: Jack Mode cancels when driving speed
exceeds 7 kph.
Warning: Failure to activate Jack Mode on
a vehicle equipped with the air
suspension system can result in the
vehicle becoming loose during transport,
which may cause significant damage.
Activate Transport Mode
Transport Mode keeps the parking brake
disengaged while winching Model X onto a

3.Fully insert the tow eye into the opening,
then turn it counter-clockwise until
securely fastened.
4. Attach the winch cable to the tow eye.
Caution: Before pulling, make sure the
tow eye is securely fastened.
5. Activate Transport Mode by touching
Controls > Service > Towing .
6. Pull Model X slowly onto the

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